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Warranty Policy

Mazoraa Warranty Policy | Terms & Conditions:

Warranty on our Products

  • Warranty period starts from the date of delivery :  As a process how do we get this enabled ?
  • For Eyeglasses & Power Sunglasses category we offer  Up to One Year Conditional Warranty.  The Actual warranties are mentioned on the lens page.
  • Computer Glasses come with a Six month warranty .
  • Reading Glasses, & Sunglasses category have no warranty to be offered.
  • Only defective/damaged lens coatings will be covered. under this warranty.
  • Any damages resulting due to any sort of carelessness or negligence, mishandling,  accidents, corrosion, damage or rust, and any loss of components or accessories on the customer's part, would ensure no warranty.
  • We offer warranty only product bought on our platform..
  • Mazoraa on its sole discretion depending on the nature of defects and after QC process will replace the products.

Warranty of products by other sellers/brands are not Mazoraa's responsibility.

In case for payments or refund against any incidental or consequential damages, Mazoraa would not be accountable whatsoever.

Warranty on Contact Lenses

The brand seller is responsible for the warranty, we therefore request you to reach them for any issues.

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